Checkatrade members am I being fobbed off

[Millsy 82]

After seeing another plumbing van with Checkatrade I did a quick search in the area being nosey basically and I came up 4th, so had a quick look at the other companies and when there last reviews were and mine is the most recent.

When I phoned them up and asked why I wasn't top I was told that it was because of the area as well to which I replied that I live closer to the searched area by about 7 miles than 2 of the other companies and the 3rd was in the town I searched to which she couldn't explain why.

I tried to explain that when I took it out over a year ago I was told that it goes on the last review in that area is top so therefore should be me, but I kept getting told that it is also down to the area as well. When I first started I was forever above this other company even though I'd search in Truro but now I'm not.

Who is right me or them? Should it be on the last review in that area or does it now bring up the closest first?

 

[WaterTight]

I've never found the search results follow any obvious or logical parameters. There will be pre-set reasons why they come in the order they do but who knows what dark forces or sneaky underhand self-interest manipulations are behind them.

 

[Millsy 82]

I was told it goes off the last review date so if we both covered the same area and I had a review on the 1st and you had a review on the 2nd then you would be top if I then got a review for the 3rd I would go top. But I must be wrong?

 

[WaterTight]

That's never looked like how results are ordered when I search. Might vary for area to area I suppose. How often have you done searches and checked where your own results appear?

 

[Millsy 82]

Recently today lol for the first 6 months I checked it at least once a week and that is how it seemed to be

 

[hammers4spanner]

It goes off how much you mouth off from my experience

 

[REDSAW]

well thats upset me!, thinking they are just in it to make money of your back to their own rules to suit
glad i have never been inclined to pay an agent for the work...wait a minute, i have 3 agents who pay me to work???/!
btw, 'wich' are doing it as well. think its £200 a month (?) to tell people you know what your doing!!

 

[markfxy]

why not get your own website and use the money you pay checkascam to get first page on google rankings:cool4:

 

[Millsy 82]

why not get your own website and use the money you pay checkascam to get first page on google rankings:cool4:

Because it does keep quite a few jobs in.